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# Frequently asked questions

## General and account safety

### Is WalletChan self-custodial?

It depends on the account. Private-key and seed accounts sign locally;
Ledger keeps keys on hardware; Safe authority is shared by its onchain owners.
View-only stores no signing secret. Bankr signs remotely through Bankr. Read
[Account types](/accounts/account-types) instead of applying one custody label
to all six models.

### What account types does WalletChan support?

Private key, seed phrase, Ledger, view-only, Safe multisig, and optional Bankr
remote signing.
[Compare their behavior](/reference/account-behavior).

### What is the difference between my password, seed phrase, and private key?

The password unlocks encrypted local WalletChan data. A seed phrase derives a
family of accounts. A private key controls one account. Losing a password may
require rebuilding from account backups; anyone with a seed/private key can
control the corresponding funds.

### Can WalletChan recover a lost password, seed phrase, or private key?

WalletChan cannot email or reconstruct one. Recovery depends on a valid backup,
an authorized existing session, Ledger recovery, enough Safe owners, or Bankr
account access. A destructive reset does not recover funds.

### Why is an account missing after I import my seed phrase?

The address may use a later derivation index. Add/derive more addresses from
the saved seed group and compare the exact `0x` address. WalletChan uses the
standard EVM path `m/44'/60'/0'/0/N`.

### Can I reveal a private key or seed phrase with an agent password?

No. Reveal requires an explicit master password. Ledger keys can never be
revealed by WalletChan.

### Is the Shield recovery phrase the same as my wallet seed phrase?

No. It is a separate wallet-wide Privacy Shield identity and cannot restore
your public Ethereum accounts.

## Dapps, approvals, and signing

### What does connecting to a dapp allow?

It lets the exact origin see approved addresses and request future actions.
Connection alone does not move tokens or sign a message. Every action receives
its own review.

### Is disconnecting a dapp the same as revoking token approvals?

No. Disconnecting removes wallet access for the site. An allowance is an
onchain token permission and remains until an onchain revocation changes it.

### What is an unlimited token approval?

It lets the spender move a very large token amount without another approval.
WalletChan shows strong warnings for detected unlimited increases. Reduce an
editable approval or revoke it when no longer needed.

### How can I understand what I am signing?

Check origin, signer, network, action, estimated changes, approval limits,
clear-signing summary, decoded/raw calldata, and fees. Typed data and SIWE get a
structured review. Reject if the readable and exact details disagree.

### What happens when simulation fails?

A likely revert is blocked until a separate risk acknowledgement, where
continuation is allowed. If simulation is unavailable, the request can still
be risky; manually inspect origin, value, recipient, approvals, and decoded/raw
data.

### Does a SIWE sign-in cost gas?

No, but it produces a cryptographic proof that can log you in or authorize
offchain terms. Verify the domain, address, URI, chain, statement, nonce, time
limits, and resources.

### Can different tabs use different WalletChan accounts or networks?

Yes. Injected dapp account/chain state is per authorized tab/origin. A pending
request remains pinned to the account and chain that received it.

## Transactions and gas

### Why is my transaction pending?

Common reasons include network congestion, low replacement fee, earlier nonce
ordering, RPC/receipt delay, remote Bankr processing, bridge settlement, or a
Safe proposal awaiting approval. Open Activity for the exact stage.

### How do I speed up or cancel a transaction?

Open an eligible pending private-key, seed-phrase, or Ledger native-gas
transaction and choose **Speed Up** or **Cancel**. Both use the same nonce and a
higher fee. Safe, view-only, fee-token, force-inclusion, and Bankr paths are
not eligible.

### Can WalletChan reverse a confirmed transfer?

No. EVM transactions are irreversible after confirmation. A pending
cancellation is only a competing same-nonce replacement and is not guaranteed.

### Why is MAX less than my ETH balance?

Native MAX reserves buffered gas and fee headroom. Spending the full balance
would leave no fee for the transfer.

### Can I pay gas with USDC or another token?

On eligible chains and account/delegate states, yes. The picker displays the
current supported tokens and a bounded quote. Ledger and view-only cannot use
token-paid gas, and native gas remains the fallback.

### What does Reset Nonce Cache do?

It clears WalletChan's local nonce allocator state. It does not cancel or drop
an onchain pending transaction.

### Why did my transaction fail?

Inspect the detail error and receipt. Possible causes include contract revert,
insufficient balance/gas reserve, expired quote, invalid nonce, underpriced
replacement, RPC mismatch, partially completed sequential calls, or a rejected
hardware/remote signer.

## Networks, tokens, swaps, and bridges

### Which networks does WalletChan support?

WalletChan has [25 built-in mainnets, related testnets, and custom EVM
networks](/overview/networks). Swaps, bridges, Safe, fee tokens, delegation,
force inclusion, and Bankr remote signing each support a subset.

### How do I add a custom EVM network or RPC?

Use **Settings → Chains → Add network**, or approve a valid dapp EIP-3085
request. Verify chain ID, RPC, explorer, and native token. You can save multiple
named endpoints.

### How do I add or hide a token?

Use portfolio options to add an ERC-20 contract or hide tokens. Hidden tokens
remain onchain and can be restored under **Currently Hidden**. A dapp's
watch-asset request also needs explicit approval.

### Why is a token balance visible but its USD value is missing?

The onchain balance can load without reliable price data. A missing price is
not a zero balance.

### Why is Swap unavailable or not quoting?

Check account type, supported chain/token, balance, liquidity, RPC health,
token metadata, and quote service. The built-in shortcut does not currently
support Ledger; use a swap dapp and approve its ordinary transaction on-device.

### What is slippage?

The tolerated difference between quoted and executed output. Higher slippage
raises the allowed price movement and can lead to a worse execution. Review
minimum received.

### Why have my bridged tokens not arrived?

Source confirmation and destination delivery are separate. Check Activity for
Bridging, Complete, Refunded, Expired, or Cancelled and open the available
source/destination explorer links.

### Can a Safe bridge funds through WalletChan?

Not through the built-in bridge. Safe same-chain Send and Swap proposals are
supported; bridge is disabled until destination Safe deployment and authority
can be verified.

## Smart accounts, Safe, and Ledger

### What is smart-account setup?

For eligible private-key/seed accounts, WalletChan can set an EIP-7702 delegate
on one network to enable atomic batches, token-paid gas, and constrained
permissions. It keeps the same address and can be revoked.

### Can WalletChan batch multiple transactions?

Yes through supported ERC-5792 dapp requests or a user-assembled cross-dapp
batch. Atomic versus sequential behavior depends on account, chain, delegate,
and whether the dapp requires atomic execution.

### What are delegated permissions?

ERC-7715 permissions are reusable onchain authority bounded by token, amount,
frequency, method, start, and expiry. Only eligible master-authorized local
accounts can grant them. Disconnecting the dapp does not revoke them.

### How does a Safe transaction work?

An owner proposes or approves. The Safe's threshold and nonce decide when it
can execute. The executor sends the outer transaction and pays its gas.
Future-nonce proposals can be signed/published but wait for their nonce before
execution.

### Can I use Ledger with WalletChan?

Yes on Chromium/WebHID for normal transactions, supported messages/EIP-712,
Send, sequential staking legs, Safe owner actions, and Shield paths. The
built-in Swap/Bridge, ERC-5792, fee-token gas, EIP-7702/ERC-7715, and force
inclusion are not offered.

## Privacy, browser, and agent access

### What is Shielded ETH?

It is WalletChan's wallet-wide ready balance in the configured Ethereum Privacy
Pool. The public deposit is visible; withdrawal privacy depends on the selected
route and your broader usage pattern.

### Why is a Shield deposit not ready?

It can be awaiting the Ethereum receipt or the compliance/association-set
stage. WalletChan separates pending from ready balance and shows approximate
progress rather than treating confirmation as instant privacy readiness.

### Can an agent password or view-only account use Shield?

No for initialization, shielding, withdrawal, reveal, restore, rescan, or
public recovery. Privacy authority is master-only; view-only has no signer.

### How do I open `.eth` or `.gwei` websites?

On Chromium, open **WalletChan Browser** and enter the name, or enable supported
address-bar browsing. Configure public or local Kubo gateway behavior in
Settings.

### What can the agent password do?

It can authorize ordinary eligible transactions/signatures but cannot reveal
secrets, change accounts/credentials/factors, grant new reusable authority,
operate privacy authority, or reset. Ledger still asks for physical approval.

### What is the difference between WalletChan RPC and MCP?

[WalletChan RPC](/developers/walletchan-rpc) exposes local Ethereum JSON-RPC
for scripts/tools. [WalletChan MCP](/developers/walletchan-mcp) exposes
structured agent tools and optional advanced execution profiles. Both are
separate local packages, not hidden extension screens.

### Can I turn sounds off or change auto-lock?

Yes. Use **Settings → Sounds** and **Settings → Security → Auto-Lock**. Manual
Lock is always available from Home.
